2020 Virtual Meeting 


Can I receive a Certificate of Attendance for the virtual meeting? 
Yes. Click here to create your certificate of attendance. 

Can I receive a Certificate of Presentation for the virtual meeting?
Yes, please send your request to Brenda Howe at [email protected]. Please make sure to include the title of your presentation or poster in the email request. 

Registered Attendees: View Sessions and Posters  

  • Registered attendees are able to access all sessions through the virtual platform until November 1, 2021.
  • Posters are accessible through the virtual platform until February 28, 2021.

How does the platform work and what does it look like?
Click here to view a short guide to the virtual platform and its features. 

What will I need to access the virtual platform?
You need to be registered for the Annual Meeting. Provide the username and password created when you registered online. If you registered with a paper form, you still have a username and password associated with your registration. 

If you forgot your password, click here to retrieve it. You will need to provide your username or email address associated with your account. NOTE: If you have multiple accounts with the same email address you will not be able to access your password. 

When can I access the virtual meeting website?
Starting Saturday, November 14, registered attendees will have limited access to the virtual meeting website to edit their online profiles and start creating their schedules. Attendees will have full access to the meeting site starting Sunday, November 15. Attendees are encouraged to edit their profiles and create their schedules before the meeting begins. 

Will sessions have a live Q&A?
Yes, there will be a live Q&A at the end of most sessions. However, a recording of the Q&A period will not be available in the on-demand version of the session.

I click on the red “Live Video” button but I cannot access the session. What do I do?
First, try refreshing your screen. If that doesn’t work use a different browser (Edge or Chrome for Windows and Android; Chrome, Edge or Safari for Mac/iOS). You can also try viewing the session in a private window; this will eliminate the need to clear you browser history and cache.

Also, be sure your institution’s firewall is not blocking your access. And if you are using a VPN, you will need to log out of it.

What browser should I use?
Dont use Internet Explorer. Our virtual platform is incompatible with Internet Explorer.
  • Edge or Chrome for Windows and Android.
  • Chrome, Edge or Safari for Mac/iOS
Where can I find information about the meeting program?
Use this link to view the Annual Meeting Program Book, Abstract Book and Late-Breaker Abstract Presentation Schedule. The Online Program Planner is no longer availble. You can create your schedule on the virtual meeting website. 

Is there be a meeting app? 
No, the virtual meeting website scheduler replaces the app.

Where do I find information about posters?
- Poster information is available here in the meeting program book.
- Poster Presenters: Click here for Poster Session Presenter Instructions.
- Attendees: Click here for instructions to view posters.
- Please note that the Poster Sessions do not appear in the Scheduler with oral presentations. Please refer to the Program Book (also available at the Information Desk) to view a complete listing of posters.

Can I chat with my colleagues?
Yes! Visit the TropMed Central page of the virtual platform. Click on "Find and Chat with Colleagues." You will see a list of all registered attendees. Click on the chat button next to their name to start chatting. You can click on "Join the Conversation" a place for all attendees to join and view general chats from all attendees.  

Will my information be shared?
Any information you share on your profile is available only to other registered attendees using the virtual platform. ASTMH does not share any personal information. Click here to view our privacy policy.

How long will I be able to view the sessions after the meeting?
For a year. Registered attendees will be able to access all sessions through the virtual platform until November 1, 2021.

How long will I be able to view all of the posters? 
Registered attendees will be able to access all posters through the virtual platform until February 28, 2021.